Last updated: July 20, 2026
These Terms of Service ("Terms") govern your use of stacksystems.ai and any services purchased from Stack Systems LLC ("Stack Systems," "we," "us"). By using our site or purchasing a service, you agree to these Terms.
Stack Systems provides AI automation consulting for small businesses, including but not limited to: AI customer support setup, workflow automation, and revenue-growth systems. Specific deliverables, timelines, and pricing for a given engagement (e.g. the Back-Office AI Operations Assessment) are as described on the relevant service or checkout page at the time of purchase.
On-site assessments and consulting engagements may be rescheduled with at least 48 hours' notice at no charge. Cancellations made less than 48 hours before a scheduled on-site visit, or after work has begun, are non-refundable. Refund requests outside these terms will be reviewed on a case-by-case basis.
To deliver our services effectively, you agree to provide reasonable access to relevant staff, systems, and records, and to designate a point of contact for the engagement. Delays caused by lack of access or information may affect delivery timelines.
Reports, roadmaps, and recommendations provided by Stack Systems are advisory in nature. We do not guarantee specific financial results, cost savings, or business outcomes from implementing our recommendations. Any figures or ROI estimates provided are good-faith estimates, not guarantees.
We treat information shared with us during an engagement — including operational, financial, and staff information — as confidential, and will not disclose it to third parties except as needed to deliver the service or as required by law.
Reports, frameworks, and materials we create as part of an engagement are licensed to you for your internal business use. Stack Systems retains ownership of its underlying methodologies, templates, and tools.
To the maximum extent permitted by law, Stack Systems' total liability for any claim arising from our services is limited to the amount you paid for the specific engagement giving rise to the claim. We are not liable for indirect, incidental, or consequential damages.
Either party may terminate an ongoing engagement with written notice. You remain responsible for fees owed for work completed up to the termination date.
These Terms are governed by the laws of the State of Michigan, without regard to conflict-of-law principles.
We may update these Terms from time to time. Continued use of our site or services after changes take effect constitutes acceptance of the updated Terms.
Questions about these Terms? Reach out via our contact form or email [email protected].